She has dedicated her career to understanding the true scope of human diversity, studying different ways in which people can feel excluded by design with the view to make a shift from the concept of inclusive design as ‘nice add-on’ to a culture of design in which inclusivity is embedded at every stage. Kat is an engineer turned designer who headed up the inclusive product innovation at Microsoft for 7 years and went on to Google as UX design director. As a fledgling UX designer with an intention to design for projects for social good, it felt like an important read. Published by MIT press, it’s considered a strong starting point for design students and practitioners who want to better understand inclusion in design. I picked up the book Mismatch – How Inclusion Shapes Design, by Kat Holmes, as part of my User Experience Design Masters study.
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